PRIVACY POLICY


This web site is owned and operated by LACTALIS NESTLÉ CHILLED DAIRY COMPANY LIMITED. We recognise that many visitors to our site are concerned about the information they provide and how we treat that information. Our Privacy Policy addresses those concerns.

At our site, we don't collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. However, if you specifically agree to provide us with identifiable information, such as by asking to be put on our mailing list, we may contact you from time to time.

1. Why we require your information


LACTALIS NESTLÉ CHILLED DAIRY COMPANY LIMITED provides a variety of online offerings, including information about our products. LACTALIS NESTLÉ CHILLED DAIRY COMPANY LIMITED will collect personally identifiable information when you subscribe to our email newsletter and if you register for a prize draw. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site.

LACTALIS NESTLÉ CHILLED DAIRY COMPANY LIMITED use this information in order to customise the content you see on our pages, to fulfil your request for certain products and services, to communicate with you generally and to contact you about special offers, promotions, and for quality assurance purposes.

We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.

2. What information do we collect?


We will collect information from you in the following circumstances:

Email Newsletter


Receipt of our email newsletter requires you to subscribe prior to receiving the newsletter via email. Our subscription process involves providing us with your name and email address and we also request whether or not we can contact you regarding other matters, which you can decline. We use this information to provide you with the service you have requested or to answer your queries. You may unsubscribe by following the unsubscribe link within our email newsletters.

Website Usage Data


With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (e.g. search criteria). We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.

Security


We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request.

User Submissions


Please do not post confidential or proprietary information to our website. Any material, information or any other communication you transmit or post to our website (other than your personal information) will be considered non-confidential and non-proprietary unless we are advised to the contrary and we will have no liability for it.

LACTALIS NESTLÉ CHILLED DAIRY COMPANY LIMITED and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the communications in all data, images, sound, text and other things embodied therein for any and all commercial or non-commercial purposes. Users of our website are prohibited from posting or transmitting to or from this site any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material that would violate any law.

3. What information do we share?


There are times when we are required to share the information we learn from you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people in the following situations.

Agents


LACTALIS NESTLÉ CHILLED DAIRY COMPANY LIMITED will share your information with marketing agencies, fulfilment houses or other individuals and organisations whom we employ to perform functions in certain situations on our behalf. Examples of these functions include conducting a promotion. These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose. Our partners have agreed to keep the personal information they receive from us confidential and secure unless you have given your consent to it being shared with other product manufacturers. Compliance with law

We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

Consent


Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

4. Changes to Privacy Policy


We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

5. Your Rights


You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information.

Contact Us


If you have any questions about our Privacy Policy, you can write to us at:

Lactalis Nestle Chilled Dairy
Red Central
60 High Street
Redhill
Surrey
RH1 1SH